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Privacy Policy

Last Updated: January 2024. This policy explains how we collect, use, and protect your information.

Information Collection
  • Personal details for registration
  • Contact information
  • Ticket purchase history
  • Payment details (encrypted)
  • Device and usage data
Data Usage
  • Account management
  • Ticket verification
  • Winner notifications
  • Prize distribution
  • Service improvements
Data Protection
  • SSL encryption
  • Secure servers
  • Regular audits
  • Limited access
  • Data minimization
Data Sharing
  • No marketing sales
  • Only with payment processors
  • Legal requirements
  • Prize fulfillment partners
  • No unauthorized third parties
Your Rights
  • Access your data
  • Request corrections
  • Data portability
  • Withdraw consent
  • Lodge complaints
Cookies & Tracking
  • Essential cookies
  • Analytics cookies
  • Preference cookies
  • No unnecessary tracking
  • Browser controls

Complete Privacy Policy

We collect the following types of information:

  • Personal Identification: Full name, date of birth, government ID proofs for winners
  • Contact Details: Mobile number, email address, residential address
  • Financial Information: Bank details, PAN card (for prizes above ₹10,000)
  • Transaction Records: Ticket purchase history, payment receipts
  • Technical Data: IP address, device information, browser type

Your information is used for:

Permitted Uses
  • Account management
  • Ticket verification
  • Winner notification
  • Prize distribution
Prohibited Uses
  • Marketing without consent
  • Unauthorized sharing
  • Commercial exploitation
Encryption

256-bit SSL encryption for all data transfers

Secure Storage

ISO 27001 certified data centers

Access Control

Role-based access with 2FA

Data Type Retention Period Reason
Account Information 5 years after closure Legal compliance
Transaction Records 7 years Tax purposes
Winner Details Permanent Historical records
Website Analytics 26 months Service improvement
Right to Access

Request copies of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Right to Portability

Receive your data in machine-readable format

Essential Cookies
Required

Necessary for website functionality

Optional Cookies
Analytics 40%
Preferences 30%

You can manage these in settings

Office Address
Shop No.55 G.T.B Market Clock Tower Rd,
opp. Raikot pharmacy,
Guru Teg Bahadur,
Ludhiana, Punjab 141008
Contact Details

Helpline: +91 62005 60362
Hours: 9AM-5PM (Mon-Fri)

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Contact Info

Shop No.55 G.T.B Market Clock Tower Rd, opp. Raikot pharmacy, Guru Teg Bahadur, Ludhiana, Punjab 141008

+91 62005 60362

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